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Order Policies
PAYMENT METHODS - We accept Mastercard and Visa with prompt order fulfillment.
SHIPPING - We ship all packages via the US Postal Service. US, Canadian, and Mexican orders are processed immediately and you should receive your order in 7-14 business days. For orders outside North America we need to wait for credit card verification before shipping. You will be notified by e-mail of any exceptions or extenuating circumstances.
TAX - Each state determines whether tax is due on food products and/or supplements. If you feel our shopping cart did not calculate your tax correctly, please let us know and we will do our best to correct the issue. Tax is not charged outside of the USA.
DAMAGED SHIPMENTS - If product is damaged in shipping, you must notify us by phone at 906-774-4739 within 4 days of receipt. We will ship your replacement as soon as we receive the damaged product. Damaged product should be returned to Avalon Health Info, W7509 Upper Pine Creek Road, Iron Mountain, MI 49801.
RETURNS - If you wish to return a product that has not been opened and the seal has not been broken you must notify us within 4 days of receipt. Call Avalon at 906-774-4739 to state your reason for return and request a Return Merchandise Authorization (RMA). A 20% restocking feel will apply, but the remainder of the amount will be credited back to the credit card used for the purchase as soon as we receive the returned product. Product should be returned to Avalon Health Info, W7509 Upper Pine Creek Road, Iron Mountain, MI 49801.
SECURE SERVER - The information you submit to us is safe on a VeriSign secure server with full 128 bit encryption to reduce the risk of fraud and identity theft. Our server is tested daily by ScanAlert for security vulnerabilities and displays the HackerSafe logo. Your security is as important to us as it is to you.
PRIVACY - Your contact information will be kept strictly CONFIDENTIAL and will NOT be shared with any other party or mailing list. We will keep your contact information in our database for future announcements and sales promotions.
AGREEMENT - By placing an order with us it is understood that you accept our policies and agree to our terms and conditions.
SHIPPING - We ship all packages via the US Postal Service. US, Canadian, and Mexican orders are processed immediately and you should receive your order in 7-14 business days. For orders outside North America we need to wait for credit card verification before shipping. You will be notified by e-mail of any exceptions or extenuating circumstances.
TAX - Each state determines whether tax is due on food products and/or supplements. If you feel our shopping cart did not calculate your tax correctly, please let us know and we will do our best to correct the issue. Tax is not charged outside of the USA.
DAMAGED SHIPMENTS - If product is damaged in shipping, you must notify us by phone at 906-774-4739 within 4 days of receipt. We will ship your replacement as soon as we receive the damaged product. Damaged product should be returned to Avalon Health Info, W7509 Upper Pine Creek Road, Iron Mountain, MI 49801.
RETURNS - If you wish to return a product that has not been opened and the seal has not been broken you must notify us within 4 days of receipt. Call Avalon at 906-774-4739 to state your reason for return and request a Return Merchandise Authorization (RMA). A 20% restocking feel will apply, but the remainder of the amount will be credited back to the credit card used for the purchase as soon as we receive the returned product. Product should be returned to Avalon Health Info, W7509 Upper Pine Creek Road, Iron Mountain, MI 49801.
SECURE SERVER - The information you submit to us is safe on a VeriSign secure server with full 128 bit encryption to reduce the risk of fraud and identity theft. Our server is tested daily by ScanAlert for security vulnerabilities and displays the HackerSafe logo. Your security is as important to us as it is to you.
PRIVACY - Your contact information will be kept strictly CONFIDENTIAL and will NOT be shared with any other party or mailing list. We will keep your contact information in our database for future announcements and sales promotions.
AGREEMENT - By placing an order with us it is understood that you accept our policies and agree to our terms and conditions.
